How to successfully launch a B2B product in East Asia

Taiwan, Japan, South Korea and Hong Kong sit close together on a map and buy technology in completely different ways. For US and European companies choosing where to start and how to sell.

Tell me about your launch

Map of East Asia with Taiwan, Japan, South Korea and Hong Kong highlighted

Which market first?

The one where you already have customers, partners or supply chain ties. If you have none, use this as a guide.

Taiwan

Choose it if you sell into semiconductors, electronics or manufacturing.

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Your customers are there. Enterprises usually buy through local partners, decisions are made collectively, and buyers expect the product, the contract and the support in the local language. More on Taiwan

Japan

Choose it if you want the largest enterprise market and can commit for 18 months or more.

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Buyers decide by consensus and buy through system integrators and distributors, so plan for a long first cycle. A local entity adds real credibility with enterprise buyers. More on Japan

South Korea

Choose it if a large Korean group already uses your product, or your industry is led from there.

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Fast, demanding buyers and strong local competitors. Enterprise sales usually go through local partners, and the product, the contract and the support need to be in Korean. More on South Korea

Hong Kong

Choose it if you want the fastest first customers in English.

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Common law, widely used English and buyers who are used to foreign vendors: banks, insurers and professional services firms. Direct sales to large accounts are common. The market is small.

Why launches fail here

Assuming direct sales. In Japan and South Korea, system integrators and distributors sit between you and the customer.

Expecting one decision-maker. Agreement is built among many people before any formal meeting.

Relying on references from home. Buyers want proof from a company like theirs, in their country.

Translating the product instead of localising it. Layout, sign-up, payment and trust signals all differ.

Rushing the relationship. Trust is built in person, over time, and it cannot be done from headquarters.

What you need before you sell

  1. To know who buys, and how they decide
  2. Positioning for local buyers
  3. A product that feels local
  4. A price that fits budgets and partner margins
  5. The right partner
  6. A launch plan with a test for whether it is working

How I can help

I do that work for your product in the market you choose: the research, the target customer, the positioning and messaging, the UI and UX localisation review, the pricing, the choice of channels and partners, and the launch plan. I work with local consultants in each market, and I can manage the launch.

I live in Taipei, in the same time zone as Hong Kong and an hour behind Tokyo and Seoul, so the work is done from inside the region. At launch you get a handover that sets your team up to grow: what to measure, what to watch for and what comes next.

  1. 1Market research
  2. 2Target customer
  3. 3Positioning and messaging
  4. 4UI and UX localisation
  5. 5Pricing
  6. 6Channels and partners
  7. 7Launch plan
  8. 8Team definition
  9. Launch
  10. 9Handover

See how it works

Common questions

How long does it take to launch in an East Asian market?

Plan for 12 to 18 months to reach repeatable sales in a first market, and longer in Japan or in regulated sectors.

Do we need a local entity to sell in East Asia?

Not always for first sales. Many companies start through a distributor or system integrator and set up an entity once revenue justifies it. In Japan a local entity adds a lot of credibility with enterprise buyers. Take local legal and tax advice.

Do we need a local partner?

In Japan, South Korea and Taiwan, usually yes for enterprise sales. In Hong Kong, direct sales to large accounts are common.

Does the product have to be in the local language?

In Japan, South Korea and Taiwan, yes, including contracts and support. In Hong Kong, English is accepted for B2B.

Can you introduce us to customers or partners?

You get the list of who to approach and how. Your team makes the contact and builds the relationship.

All questions → FAQ

In depth: Which East Asian market first? · Why US playbooks fail in East Asia · Distribution partners in East Asia

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